To REALTOR® Farah Mansour, excellence in customer service is all-important, and excellence begins with communication.

Communication removes the complications and simplifies the process. Whether the client is a buyer or a seller, knowing what to expect at each step of the process and understanding every word of each document replaces stress with peace-of-mind.

Thus, Farah’s pledge to her clients is to be by their side every step of the way, keeping them informed and up to date. She’s in touch with listing clients at least weekly.

Farah’s favorite clients are those at each end of the home buying cycle – first time buyers and baby boomers ready to downsize. She loves helping young families acquire their first homes, and loves helping baby boomers get their homes sold so they can move on to more adventures in retirement. As a rental property owner herself, she also enjoys working with investors and property rehabbers.

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